Duties & Responsibilities:

• Must understand and adhere to the personal responsibility of safety and work safely always. Adhere to all company safety programs and policies.
• Ability to work as a team, communicate effectively, and take ownership of assigned tasks.
• Troubleshooting of heavy equipment for minor to major repairs.
• Perform general maintenance & lube services on equipment.
• Complete repairs in accordance with Caterpillar flat rate guidelines. 
• Must be willing to have a flexible work shift, work extended hours or possible weekends as workload requires.
• Willing to receive on-the -job training and direction even as a Shop Service Technician.
• Willing to complete all job tasks as required by team leader, supervisor, and management.
• Shop Service Technician classification.

Required Qualifications:

• Must utilize TRACK safety program and work safely at all times.
• Must have excellent troubleshooting skills with confident ability to navigating through electrical and hydraulic schematics.
• Professional, positive attitude and appearance.
• Self-starter with lots of ambition.
• Positive, open-minded attitude and understanding that optimism is a requirement to be on this team.
• Willing to promote a teamwork atmosphere working closely with all departments throughout the company.
• Can work in a high-pressure environment and maintain a professional attitude.
• Excellent mechanical skills with prior experience.
• Ability to complete repairs on a schedule and in the allotted amount of service hours. 
• Ability to write accurate and detailed service reports on time.
• Understand the urgency of our industry and the needs of our customers in getting their equipment back up and running as quickly as possible.
• Excellent organization and communication skills.
• Willing to attend various training classes to expand your knowledge.
• Must have dealership experience / work history on heavy equipment repair.

Preferred Qualifications:

• Experience working on CAT equipment.
• Good computer skills to include Microsoft Office, Cat ET & SIS, and other related software platforms.

Travel Details:

• Technician will be required to travel for on-boarding and new-hire training. Additional travel may be required for further training and/or workload needs.